Verizon Wireless Can I Change Service Between Two Different Phones?

Tin you lot hear me now? No? If y'all're not happy with Verizon's service, it's your correct to abolish whenever you please. Just remember that yous signed an agreement with the carrier, so you lot're probably not getting off scot-gratis. The penalties and processes associated with canceling your Verizon service will depend on whether you're on a traditional ii-yr contract or in a month-to-calendar month understanding. We'll tell you how to do both.

How to leave if you're on a ii-twelvemonth contract

Verizon, like most other carriers, doesn't really push its two-yr contract anymore, but if you happen to be in that blazon of service agreement, here's what you need to know.

Can I cancel my contract online?

No dice. The only mode to cancel is to head into a Verizon store in person or call Verizon's customer service line. They need to be able to verify who yous are before they become losing whatsoever coin – ahem, canceling someone'south account. If yous desire to abolish, you can telephone call Verizon'southward cancellation line at ane-844-837-2262.

What kind of fees will I have to pay when I cancel my two-year contract?

There are a few mitigating factors that determine what type of penalties you'll have to pay for canceling your Verizon service. How far into your agreement are yous? Did you purchase your phone from Verizon? We'll walk y'all through the nitty gritty.

Billing charges

Depending on y'all where you're at in your billing period, you might accept to pay for whatever's remaining in the calendar month, even if it'southward the first day of the new cycle.

Early termination fees (ETF)

Your early termination fees volition exist dependent upon how far into your Verizon agreement you are. If y'all're at the offset of your contract, you lot'll face a $350 charge, though that ETF decreases past $15 with each completed calendar month.

Yet, if you cancel within fourteen days of signing, you'll exist able to cancel without issue, provided y'all return your phone in undamaged, working status. In nigh cases, yous'll be tacked with a $50 restocking fee, though if your customer service rep is feeling especially generous, you may exist able to get that fee waived.

If you don't abolish within three days of signing, you're also on the claw for your activation fee.

Device/equipment charges

At their discretion, Verizon says they may decline your device render at whatsoever time. They might also may brand you pay for missing components if you don't return the phone and everything that came with it in the original box, so exist sure to go along everything effectually until yous've at to the lowest degree cleared the two-calendar week return window.

How to dissever lines from a shared plan

Early on termination fees employ to each line of service, then if yous accept a couple of birds leaving the nest to start their own accounts, don't outright cancel their lines. Y'all can request an Assumption of Liability. Rather than canceling the lines, the Supposition of Liability allows you to but move their service to a new account, under a new proper name. This could save you a ton of money in the long run. The best way to do this would be to visit a Verizon store or call their customer service line at 1-800-922-0204.

How to cancel postpaid, contract-free service

These days, with the phasing out of 2-year contracts across the mobile industry in the U.Due south., customers are far more likely to be on a postpaid plan without a bi-annual contract.

Tin I cancel my postpaid agreement online?

Just similar with Verizon's contracted plans, you'll need to visit a store or call Verizon'due south cancellation line at 1-844-837-2262 to end your service. This may be annoying, only it ensures that a Verizon customer service rep is able to verify your personal information and prevent unwanted access and changes to an account.

What kind of fees will I have to pay to cancel my month-to-month agreement?

Different a ii-yr contract, there are no early termination fees for canceling a month-to-month agreement with Verizon. Instead, you're only on the hook for the current billing cycle, along with the remaining remainder of any devices yous might be financing on your plan. This could save yous money over an ETF if you're close to the end of your 24-calendar month financing understanding — though if you just got the phone, this could really finish up costing you significantly more (though on the bright side, the phone is yours to keep one time it's fully paid).

Earlier you get too discouraged though, a number of carriers now offering buyback programs to entice new customers and make switching easier past reimbursing y'all for the remaining remainder on your financed or leased devices. In exchange, you're typically asked to trade in the device towards a new one, and port over the associated phone number. It'southward worth consulting with your new carrier before making whatever rash financial decisions. but you could certainly try. If you lot'll be switching more than one line over to a new provider, that could play in your favor.

How exercise I keep my number?

Unless you programme on starting fresh with a new phone number, it's actually of import that you don't close out your account with Verizon before switching to a different carrier. Instead, you should ask a customer service representative for your Verizon account number and PIN or countersign. Your new carrier can use that information to initiate a number transfer request, which will automatically cease your service with Verizon.

Only be sure to keep any associated paperwork, receipts, and bills from Verizon handy later y'all switch — your new carrier may need that data if you lot opt for 1 of the aforementioned buyback programs.

It'south easier than you think

Everything is discretionary on the part of Verizon, so the above-mentioned fees aren't necessarily consistent across the lath, since each cancellation case is different. Consult with a customer service representative in-store or over the phone to go the clearest answer.

We may earn a commission for purchases using our links. Learn more than.

buyers guide

These are the best phones for your Verizon Wireless plan

There'southward cipher quite similar a new phone on America'southward top-rated network, and the Galaxy S21 Ultra is a smash striking. Simply, while it's arguably the best telephone on Verizon right now, there are a lot of other great options.

The Galaxy S21 Ultra is the best phone at T-Mobile

Great picks

The Milky way S21 Ultra is the best phone at T-Mobile

T-Mobile has a lot of phones on its roster, so it'due south only natural that you lot might exist wondering which is the best Android phone the carrier offers. We've got you covered with the all-time options you can buy right now.